Refund policy

We want you to love Mellara. That's why every order is backed by our 30-Day Guarantee.

If you're not happy with your purchase for any reason, email us at 

within 30 days of receiving your order. There's no need to send the jar back — once your refund is approved, we'll process it straight to your original payment method.

Damages and issues
Please inspect your order when it arrives. If it's defective, damaged, or you received the wrong item, contact us right away at

 so we can make it right with a replacement or refund.

Refunds
Once approved, refunds are issued automatically to your original payment method. Please allow a few business days for your bank or card provider to post it.

Questions
Reach out anytime at